Support & Knowledgebase
Please understand that drafting styles and internal structures of patent documents often vary. Therefore, if ClaimMaster does not appear to function correctly with your drafting style, please let us know and we will do everything in our power to adjust it to your needs.Use the links below to search knowledgebase, submit help tickets, check your license activations, download software updates, and more.
Log-in to Your Software Locker (for existing customers)
Log in using your license id and password to review the status of your license(s), change contact information, and download updates (if permitted by your license).
Previous ReleasesDownload previous releases of ClaimMaster
Maintenance/Upgrades Policy
Read the maintenance policy and renew your support.
Manual
View the latest documentation.
License Agreement
View the EULA.
Whether you need to report a problem or have a suggestion, you can send us an email at support@patentclaimmaster.com. You can also reach us at (888) 425-9041 Monday-Friday from 10am-6pm EST.
Note & Disclaimer: If you are sending us documents for testing/debugging, please make sure they are not privileged or confidential, such as unpublished patent applications. We will, of course, keep all your information strictly confidential, but would rather not receive anything of such sensitive nature at all. In most cases, simply altering the claims or just sending us excerpts is enough to sanitize your documents for debugging, as long as the problems are reproducible on our end.
The materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem. Use of and access to this web site and/or ClaimMaster software do not create an attorney-client relationship between ClaimMaster Software LLC and the user.