Knowledgebase
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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Installation Problems
ClaimMaster dissappeared from Word
I cannot see ClaimMaster's menu in Word after installation
Installation for users without administrative privileges
Error: "The macro cannot be found or has been disabled because of your Macro security settings"
License Issues
How do I reactivate my license on another machine or after re-installation ?
Activation Fails with Code 2 or Code 4
How do I activate my trial?
Activation Fails with Code 7 or Code 5013
Activation Fails with Code 60 or Code 70
Software Operation
IDS Browser: cannot connect to the USPTO or EPO
Claim Parsing: how do I train ClaimMaster to recognize claims in my documents?
Claim Parsing: what is the preferred format for enumerating claims?
Claim Parsing: I am having trouble with parsing claims/detecting reference numbers
IDS Browser: why can't I preview front pages of patents in IDS Browser?
Claim Parsing: foreign versions of Windows
IDS Browser: IE opens a new window when I try to browse first pages of patents in
Why are some of the ClaimMaster's menus grayed-out?
Claim Parsing: forcing ClaimMaster to check reference numbers in a text region
Claim Parsing: forcing ClaimMaster to parse a particular claim region
Other
Maintenance & Upgrade Policy
 

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