ClaimMaster Tickets and Knowledge Base Patent Proofreading, Patent Claims, Patent Drafting - ClaimMaster


Knowledgebase
Patent ClaimMaster > ClaimMaster Help Desk > Knowledgebase

Ask a question:


Activation Fails with Code 2 or Code 4

Solution If you try to activate a purchased copy of ClaiMaster and receive the following message: "Activation Failed. Code 2" (or code 4), that means that you are either not connected to the Internet or are behind a firewall that blocks certain outgoing connections/ports required to connect to the license server. This issue is quite common for users in corporate environments with strict firewall settings.

You will need to perform manual activation. The process is very quick (several steps) and should't take more than a minute. The directions for manual activation are in this article.

If you continue to experience problems with activation, please contact us.

In addition, here's more information about common error-codes issued by the SoftwareKey licensing system: Keywords: activation, codes, fail
 
Was this article helpful? yes / no
Article details
Article ID: 1
Category: License Issues
Date added: 08-21-2011 20:41:19
Views: 956
Rating (Votes): Article rated 3.0/5.0 (40)

 
<< Go back