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Installing ClaimMaster on a Terminal Server

Solution Provided you have a ClaimMaster version that is allowed to be installed on a terminal server, the following steps are need to install ClaimMaster:

1) Install core files to some shared directory on the server to which all users have access (e.g., C:\Program Files (x86)\ClaimMaster\)

2) Place one of ClaimMaster.dotm (Word 2007+) or ClaimMaster.dot (Word 2000-2003) files in each user's Word's STARTUP directory. Make sure you only copy one ClaimMaster.dot[m] template file in the Startup directory. You can get a copy of the ClaimMaster template file in C:\Program Files\ClaimMaster\ClaimMaster.dot[m] (32-bit Windows) or C:\Program Files(x86)\ClaimMaster\ClaimMaster.dot[m] (64-bit Windows)

To find location of the Word's STARTUP directory:

In Word 2002/2003, to locate or change the location for Word STARTUP folder, in Word, click Options on the Tools menu, and then click the File Locations tab.

In Word 2007-2013, click the Microsoft Office Button, click Word Options, click the Advanced tab, and then click File Locations.

Although STARTUP directory is user-customizable, most people do not change its default location. The default location for the STARTUP folder on Windows 7 is: C:\Users\USERNAME \AppData\Roaming\Microsoft\Word\STARTUP\, where USERNAME is the logon name of the user.

In addition, Microsoft provides more information about locations of various template folders in MS Word. Click here to read Microsoft's FAQ



Keywords: installation, menu, add-ins, startup, directory

 
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Article details
Article ID: 35
Category: Installation Problems
Date added: 02-11-2015 09:41:35
Views: 830
Rating (Votes): Article rated 3.1/5.0 (25)

 
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