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Installation for users without administrative privileges

Solution ClaimMaster should be installed from an account with administrative privileges. If you are the intended user and you also have administrative privileges on your machine, then you do not need to do anything else during installation.

However, if you are an administrator installing ClaimMaster from your account for another user who does not have administrative privileges, you'll need to specify the username of the target end-user during installation to make sure that ClaimMaster template and other files are placed in the correct %APPDATA% directory, as explained in this article.

In addition, you can also run the following batch file in the ClaimMaster installation directory:

  • On 64-bit Windows:  C:\Program Files (x86)\ClaimMaster\install_for_current_user.bat
  • On 32-bit Windows:  C:\Program Files\ClaimMaster\install_for_current_user.bat
The batch file above copies over ClaimMaster's "Settings" and template to the appropriate directory for the current user. Therefore, make sure to run install_for_current_user.bat from the intended end-user's account - administrative privileges are not required.   

Alternatively, you can manually copy over the settings and template using the following two steps:

1)  Copy over the Settings to the user's Application Data\ClaimMaster directory 
  • To do so, go to C:\Program Files\ClaimMaster\Settings (32-bit Windows) or C:\Program Files (x86)\ClaimMaster\Settings (64-bit Windows) and copy (OK to overwrite) the contents of the Settings directory to %APPDATA%/ClaimMaster/Settings
    • Note: %APPDATA% is a system constant that expands to the location of the current user's Application Data directory
2) Copy over ClaimMaster.dotm (Word 2007+) or (Word 2002/03) template to that directory
  • You can get a copy of the[m] template file in C:\Program Files\ClaimMaster\[m] (32-bit Windows) or C:\Program Files(x86)\ClaimMaster\[m] (64-bit Windows)
    • Note - to find location of the Word's STARTUP directory:
      • In Word 2007 or later, click the Microsoft Office Button, click Word Options, click the Advanced tab, and then click File Locations.
      • In Word 2002/03, to locate or change the location for Word STARTUP folder, in Word, click Options on the Tools menu, and then click the File Locations tab.
      • In addition, Microsoft provides more information about locations of various template folders in MS Word. Click here to read Microsoft's FAQ

Keywords: installation, menu, add-ins, startup, directory, administrator, priveleges

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Article details
Article ID: 9
Category: Installation Problems
Date added: 08-22-2011 11:32:21
Views: 1102
Rating (Votes): Article rated 3.0/5.0 (42)

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