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I recently started receiving "System Error &H80040111 (-2147221231)" message whenever Word is started Article rated 3.0/5.0
On January 12, 2016, Microsoft released security update MS16-004 to Microsoft Office.  Following this update, one of the standard Visual Basic components used by ClaimMaster (mscomctl.ocx) may become corrupted, which will cause you to see the following messages whenever Word att...
Compile error in hidden module (after reinstall) Article rated 2.9/5.0
Occasionally, the installation of a new version of ClaimMaster over the existing version may not function properly. This may happen because there is a stale old template still loaded by Word or if old settings have not been replaced for some reason. The good news is that the majority of i...
ClaimMaster stops working after RE-installation/update Article rated 3.2/5.0
Occasionally, the installation of a new version of ClaimMaster over the existing version may not function properly. This may happen if the installing user does not have full administrative privileges, is being installed from the non-end user account, or if some setting files are not replaced, fo...
I cannot see ClaimMaster's menu in Word after installation Article rated 2.9/5.0
For the ClaimMaster menu to appear in MS Word, ClaimMaster template must be placed in the MS Word's STARTUP directory. If you cannot see the ClaimMaster menu in the Word toolbar (Word 2000-2003) or in ClaimMaster's own Ribbon Tab (Word 2007-2016) after installation, you need to manually place one of...
Error: "The macro cannot be found or has been disabled because of your Macro security settings" Article rated 2.9/5.0
There can be several reasons for "The macro cannot be found or has been disabled because of your Macro security settings" message. 1. NEW CM INSTALLATIONS (Office 2010 or later) - if this message appears immediately after ClaimMaster installation, please make sure that you have the 32-bit vers...
You receive "Error 46" during activation or "Error 46 (IPM)" after installing ClaimMaster Article rated 3.2/5.0
When Microsoft Office is installed via a Click-to-Run deployment, you may experience issues with activating ClaimMaster. In particular, you may receive error 46 during activation. To fix the issue, perform the following step in Windows 7, 8, or 10: Locate the desktop icon or executable for M...
You receive "Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3" during installation Article rated 3.0/5.0
This is likely a permissions issue. Make sure that the installer is run first by an Administrator so that the software can be properly register itself. First, install ClaimMaster by right clicking and selecting “Run as administrator,” as shown below. After ClaimMaster is installe...
Installation for users without administrative privileges Article rated 3.0/5.0
ClaimMaster should be installed from an account with administrative privileges. If you are the intended user and you also have administrative privileges on your machine, then you do not need to do anything else during installation. However, if you are an administrator installing ClaimMaster from ...
ClaimMaster dissappeared from Word Article rated 3.0/5.0
First, if ClaimMaster dissappeared from Word, make sure that ClaimMaster.dot file is in the Word's STARTUP directory. You can get a copy of the ClaimMaster.dot file in C:\Program Files\ClaimMaster\ClaimMaster.dot (32-bit Windows) or C:\Program Files(x86)\ClaimMaster\ClaimMaster.dot (64-bit Windows)...
Installing ClaimMaster on a Terminal Server Article rated 3.1/5.0
Provided you have a ClaimMaster version that is allowed to be installed on a terminal server, the following steps are need to install ClaimMaster: 1) Install core files to some shared directory on the server to which all users have access (e.g., C:\Program Files (x86)\ClaimMaster\) 2) Place...
"Permission to use object denied" error after August 2, 2017 Office Update Article rated 3.0/5.0
Untitled Document Problem The July 2017 update for Office 2016, Version 1707 (Build 8326.2058), specifically KB4011051, introduces a bug that causes a Visual Basic error "Permission to use object denied" message to appear when ClaimMaster template is loaded by Word during s...