Error 46 or 42 during activation

When Microsoft Office is installed via a Click-to-Run deployment, you may experience issues with activating ClaimMaster. In particular, you may receive error 42 or 46 during activation. To fix the issue, perform the following step in Windows 7, 8, or 10:


1) Close all Word documents. Also make sure you do not have stale Word processes hanging around (WINWORD.EXE) in Task Manager, as shown below.

2) Locate the desktop icon or executable for Microsoft Word (WINWORD.EXE, which can be found via a Windows search, as shown below). Right click on the Word icon/shortcut or WINWORD.exe and choose “Run as administrator” option.


3) Once Word starts, launch some feature of ClaimMaster (e.g., Preferences) and then proceed to activate ClaimMaster. Running Word in this fashion will only need to be done once to activate the software. After that you can open Word normally.


For additional information on various activation error codes, please read here