OpenAI's and Azure OpenAI's GPT Data Usage Policies

ClaimMaster tools enable end-users to submit custom text prompts enriched with Word document data to GPT and insert the resulting text back into Word.   To do so, ClaimMaster connects to either OpenAI's or Microsoft Azure OpenAI's GPT services via Enterprise-level API.   ClaimMaster will send and receive data to/from the selected GPT service using API directly from the computer where ClaimMaster is installed, without sending data for processing to any intermediate servers.  According to OpenAI API policies and/or Azure OpenAI API policies, the use of API ensures that your prompts (inputs), completions (outputs), and any other transmitted data will not be available to other customers and will not be used to improve GPT models.  To further enhance data privacy, you can also configure ClaimMaster with your own API key and endpoint (Azure) to connect to private models set up in OpenAI or Azure OpenAI services. If ClaimMaster is configured to access private GPT models using your API keys, those keys will be always stored in encrypted format on a machine where ClaimMaster is installed.


Whether you choose to use either OpenAI GPT service or Azure OpenAI GPT service, please review the OpenAI API data usage policies and/or Azure OpenAI policies before using GPT tools to generate text in ClaimMaster.  ClaimMaster will never send a prompt to any GPT service using API without your explicit command to do so.  You are solely responsible for determining whether OpenAI GPT provider policies suit your needs and satisfy your organization's data security requirements.  While the risk of data loss when using OpenAI or Azure OpenAI GPT API appears low (e.g., both Azure and OpenAI state that data submitted through API will not be used for training their models), do not use GPT with sensitive or confidential information unless you review OpenAI's and Azure OpenAI's data usage policies and are comfortable with assuming the risk for transmitting your confidential data to GPT. In addition, always review GPT responses for factual correctness, especially if you are using GPT prompts with settings for higher response randomness/creativity.


Open AI Data, Privacy, and Security Policies


The OpenAI API data usage policies currently state the following:

    • OpenAI will not use data submitted by customers via API to train or improve their models, unless you explicitly decide to share your data with OpenAI for this purpose (emphasis added). You can opt-in to share data.
      • Note: ClaimMaster has not opted-in to share data and will never do so in the future. 
    • Any data sent through the API will be retained for abuse and misuse monitoring purposes for a maximum of 30 days, after which it will be deleted (unless otherwise required by law).
    • A limited number of authorized OpenAI employees, as well as specialized third-party contractors that are subject to confidentiality and security obligations, can access this data solely to investigate and verify suspected abuse.
    • OpenAI website's states that its servers are currently located in the US.


Please contact OpenAI for any further information/questions about OpenAI GPT or their data usage policies.  A list of all OpenAI policies is available here.


Azure OpenAI Data, Privacy, and Security Policies


ClaimMaster has configured a stateless, private OpenAI GPT model to use for its customers on Microsoft Azure.  In addition, you can specify your own custom end-point to use with ClaimMaster if you have a separate agreement with Microsoft Azure in place.


The Azure OpenAI's data usage policies currently state the following:


Your prompts (inputs) and completions (outputs), your embeddings, and your training data:

    • are NOT available to other customers.
    • are NOT available to OpenAI.
    • are NOT used to improve OpenAI models.
    • are NOT used to improve any Microsoft or 3rd party products or services.
    • are NOT used for automatically improving Azure OpenAI models for your use in your resource (The models are stateless, unless you explicitly fine-tune models with your training data). 
      • Note: ClaimMaster is not fine-tuning the data, so the models are stateless and are not trained based on the prompts/data of other users. 
    • Your fine-tuned Azure OpenAI models are available exclusively for your use.
    • The Azure OpenAI Service is fully controlled by Microsoft; Microsoft hosts the OpenAI models in Microsoft’s Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API).


Please contact Microsoft Azure for any further information/questions about Azure OpenAI GPT or their data usage policies.  A list of all Azure policies is available here.