Managing Your License

ClaimMaster provides a number utilities to help with management of the activated license on your computer.  For example, you can view your current license information.  In addition, you can deactivate or activate your license.


To obtain information about your ClaimMaster license/version, click on "About ClaimMaster ..." from the Help section.  


You will be shown a window listing the currently installed version of ClaimMaster, along with the activated license information and some additional options, which are explained in more detail below:



    1. Shows the license id used to activate the software on your computer.
    2. Shows a unique installation id associated with this computer, which was generated when the above license was activated on your computer.
    3. Shows the expiration date of your license.
    4. Clicking this button will launch ClaimMaster update tool, which will connect to the license server and check whether any new updates are available for the currently installed version of ClaimMaster. If new updates are available, you'll be given a choice to download the latest version. If new updates are not available, the operation will exit silently.
    5. Clicking this button will reset all of ClaimMaster settings to their default values. Please note that this operation will overwrite any existing customizations/modification made to claim/document rules, templates, boilerplate entries, forms, etc.
    6. Clicking this button will launch a browser taking you to the customer portal, where you can check the status of your license, update your contact information, and renew your license subscription.
    7. Clicking this button will prepare an Outlook email to ClaimMaster support that includes an error log (if it exists), as well as some other pertinent information for debugging (Office version, license id, etc.)