Updates to Privacy Policy and GDPR Compliance

As you are probably aware, the General Data Protection Regulation (GDPR), went into effect on 25 May 2018 and has a major impact on European privacy law. GDPR is a single regulation that unifies data protection requirements for all EU member states. GDPR has a several principles and requirements for the fair processing and protection of personal information. Ultimately, the goal is to ensure that personal information is processed lawfully, with the knowledge or consent of the individuals involved, and protected against unauthorized use or access. ClaimMaster Software has fully embraced the GDPR for our customers who are regulated by the GDPR.

Under the GDPR, when personal information is processed, there are two roles that need to be considered.

  • Data Controller is the group or individual that decides what information will be collected and how it will be processed.
  • Data Processor is the group or individual that actually processes the information.

As a Word add-in, ClaimMaster executes locally on your computer within Microsoft Word and does not collect/transmit patent proofreading documents, drafting content, or personal information from your computer, so it does not act as the Data Processor of your personal information.   Therefore, it is your responsibility to be GDPR compliant.

In addition, ClaimMaster also uses Softwarekey’s Solo Server as the central licensing database and license management system for its customers.  When you purchase a license and enter your personal/company information in the Softwarekey’s license portal, SoftwareKey is ​a Data Processor and you are a Data Controller under the GDPR. ClaimMaster (using Softwarekey’s Solo Server system) may only process personal information based on your direction. Even though Softwarekey stores information on your behalf, you are still the Data Controller. ClaimMaster and Softwarekey do not use your content for our own purposes without your consent.

Below are the helpful links for your review:

If you have any questions about our Privacy Policy, GDPR compliance, or security, please contract Support.