Technical & Pricing Questions:
How do I try out ClaimMaster before purchase?
You can download a fully-enabled, 30-day trial from here. Trial extensions are available upon request.
What kind of documents can be handled by ClaimMaster?
ClaimMaster can work with any patent document, including patent applications, issued patents, or responses to Office Actions. Additionally, ClaimMaster understands different types of patent claim numbering and amendment styles (e.g.,
strikethroughs, underlines, [[brackets]], tracked changes, etc.) , so you can analyze your work-in-progress documents without having to alter their content or appearance.
What are the system requirements for ClaimMaster?
ClaimMaster requires a 32-bit version of Microsoft Word 2002-2016 (64-bit version coming by the end of 2017). In addition, it will work both on a 32-bit or a 64-bit version of Windows 2000, Windows NT, XP, Vista, Windows 7, 8, and 10.
Do you have a version for Mac Office?
While a native Mac version is not available, ClaimMaster will work within Parallels or other Windows emulators on Mac computers.
Do you have a version that can be installed on a server and shared by multiple users?
Yes, a Citrix/terminal service version is available upon request. It requires separate licensing from the standard, client-based installations. Pricing is based on the number of users.
Is there a cloud-based version of ClaimMaster?
No. While the cloud-based systems may seem to offer easier updates and deployment, we do not believe they are the right choice for proofreading patent applications. In the patent world, theft or unintentional disclosure of unfiled patent applications can have very dire consequences for the IP owners, especially in the countries with first-to-file systems, including the United States. In addition, uploading confidential patent documents into the 3rd party cloud for proofreading may raise attorney-client privilege and confidentiality issues. However, because ClaimMaster is an add-in to Microsoft Word, it executes locally on your computer and does not introduce additional security risks, such as the ones created by cloud-based systems. In addition, because ClaimMaster is fully integrated with Word, it works with native Word formatting and offers many unique Word automation features that are not available from the cloud-based systems.
How often do you release updates?
We release updates/improvements several times a year, usually every 3 to 4 months.
Do you offer volume discounts?
Yes, the discount is built into the price of the subscription. The discount depends on the number of seats and the duration of the subscription. For more information, click here
Do you offer technical support and training?
Yes, each ClaimMaster subscription comes with full tech support for the duration of the subscription. In addition, we can optionally provide online training for larger enterprise clients.
Can I install ClaimMaster both on my work and home computers after the purchase?
By default, a ClaimMaster license can be activated on a single computer. However, if you are the only user of the software, we will accommodate requests for installations on multiple machines for the same user, if you send us an email.
Can I move software between machines?
Yes, it is easy to move/re-register ClaimMaster between machines using our automated activation/deactivation process.