General Questions


What is ClaimMaster

ClaimMaster is a software tool for patent proofreading and analysis. Our software automates error-checking of patent documents, allowing you to create internally consistent and well-written patent applications. In addition, ClaimMaster streamlines numerous patent prosecution and litigation tasks. ClaimMaster is fully integrated with most versions of the Microsoft Word.


Who are the intended users of ClaimMaster?

The majority of our users are patent professionals working in the field of intellectual property, such as patent attorneys, agents, and secretaries/paralegals.


What are the primary error-checking features of ClaimMaster?

ClaimMaster can check your patent documents for numerous errors and inconsistencies in the claims, specification, and figures, allowing you to draft consistent and issue-free patent applications. Some of the problems identified by ClaimMaster include inconsistent part numbers in specification and figures, missing antecedents in claims, incorrect claim numbers and dependencies, wrong status identifiers, claim terms without support in the specification, and use of “patent profanities” that may limit claim scope. To see the complete list of error-checking features, click here


What are the primary automation features of ClaimMaster?

ClaimMaster will help you save time on tedious and time-consuming patent prosecution tasks. For example, it can auto-populate IDS forms for you, generate summaries of claims for Office Action responses, manipulate amendments in claim sets, create claim charts, and perform dozens of other time-saving tasks. To see the complete list of time-saving features, click here


How does ClaimMaster compare to competitor products?

When it comes to core proofreading and automation features, we offer the same or better functionality than our competitors, but at a fraction of the cost. Unlike our competitors, we are a small, independent company that operates without significant overhead and can quickly address any issues or suggestions you may have. ClaimMaster is our only product and we are continuously improving it. We are also not trying to use our product to upsell you other products, such as a subscription to LexisNexis. Nor does our software require you to upload your highly confidential patent documents into the 3rd party cloud for proofreading or drafting, where they will be exposed to numerous serious security risks.


What is the ROI on ClaimMaster?

ClaimMaster immediately pays for itself. For example, the cost of correcting a few Office Action responses non-compliant under CFR 1.121 is probably greater than the price of ClaimMaster. And ClaimMaster has plenty of other time-saving features. So if you use ClaimMaster on hundreds of patent documents throughout a year, your savings (either direct or in the avoided overhead costs) will be significant.


What are the differences between different types of ClaimMaster (Pro+, Pro, QA, Lite+, Lite)?

The Pro version offers all features required for quality assurance of patent documents, as well as task automation. The QA version supports all quality assurance functions. The Lite version includes various task automation features helpful to patent secretaries and paralegals. Pro+ and Lite+ versions include Private PAIR Integration, shell Office Action responses, and OCR in addition to their standard features. Click here to see the matrix of all feature differences.


How widely used is ClaimMaster?

ClaimMaster is used by thousands of patent professionals working in some of the world’s biggest corporations and law firms, as well as smaller firms, and by solo practitioners. For example, many in-house attorneys use ClaimMaster for quality control of their outside counsels' work product.


Where are you located?

We are located in the Washington, DC area, not too far from the U.S. Patent Office.


Licensing Questions


What happens after I purchase a license?

You will receive a confirmation email with the necessary information to login to the Customer Portal. Just follow the link from the email to download the installer, run it and activate ClaimMaster using the license id/password from the email.


Does each user need to be licensed?

Yes, each ClaimMaster user seat needs to be licensed. You can set the 'quantity' field during checkout to reflect the number of intended seats.


Can I install ClaimMaster both on my work and home computers after the purchase?

By default, a ClaimMaster license can be activated on a single computer. However, if you are the only user of the software, we will accommodate requests for installations on multiple machines for the same user, if you send us an email.


Can I move software between machines?

Yes, it is easy to move/re-register ClaimMaster between machines using our automated activation/deactivation process. Once you deactivate the software on your existing machine, you can use the same license to activate it on a new computer.


How do I try out ClaimMaster before purchase?

You can download a fully-enabled, 30-day trial from here. Trial extensions are available upon request.


Do you offer volume discounts?

Yes, the discount is built into the price of the subscription. The discount depends on the number of seats and the duration of the subscription.

5-15 seats 5% off each seat
16-40 seats 10% off each seat
41+ seats 15% off each seat

Can I change the number of seats or the type of my license?

Yes, please contact sales and we can adjust the number of seats or your subscription version.


Can I cancel my subscription?

You can cancel your subscription at anytime. Please contact sales and we'll refund you the prorated amount remaining on your license.


What kind of support is included with my subscription?

Your subscription enables you to download the latest version of ClaimMaster as well as receive email/phone assistance from our support staff. If necessary, we also provide remote debugging via desktop sharing.


Do you offer training?

Yes, we can conduct optional online training sessions for enterprise clients.


Technical Questions


What are the system requirements for ClaimMaster?

ClaimMaster requires a 32-bit or 64-bit version of Microsoft Word 2002-2019 or Office 365. In addition, it will work both on a 32-bit or a 64-bit version of Windows 2000, Windows NT, XP, Vista, Windows 7, 8, and 10.


What kind of documents can be handled by ClaimMaster?

ClaimMaster can work with any patent document, including patent applications, issued patents, or responses to Office Actions. Additionally, ClaimMaster understands different types of patent claim numbering and amendment styles (e.g., strikethroughs, underlines, [[brackets]], tracked changes, etc.) , so you can analyze your work-in-progress documents without having to alter their content or appearance.


Do you have a version that can be installed on a server and shared by multiple users?

Yes, a Citrix/terminal service version is available upon request. It requires separate licensing from the standard, client-based installations. Pricing is based on the number of users.


Do you have a version for Mac Office?

While a native Mac version is not available, ClaimMaster will work within Parallels or other Windows emulators on Mac computers.


Is there a cloud-based version of ClaimMaster?

No. While the cloud-based systems may seem to offer easier updates and deployment, we do not believe they are the right choice for proofreading patent applications. In the patent world, theft or unintentional disclosure of unfiled patent applications can have very dire consequences for the IP owners, especially in the countries with first-to-file systems, including the United States. In addition, uploading confidential patent documents into the 3rd party cloud for proofreading may raise attorney-client privilege and confidentiality issues. However, because ClaimMaster is an add-in to Microsoft Word, it executes locally on your computer and does not introduce additional security risks, such as the ones created by cloud-based systems. In addition, because ClaimMaster is fully integrated with Word, it works with native Word formatting and offers many unique Word automation features that are not available from the cloud-based systems.


How often do you release updates?

We release updates/improvements several times a year, usually every 3 to 4 months.